Frequently asked questions

No — and we're upfront about it: the final decision rests with the competent authority. What we do guarantee is documented follow-up, properly prepared documents, and updates at every turn. Be wary of anyone promising guaranteed approvals.

Never — no passwords, no OTP codes. We operate under formal documented authorization through official channels. That is the only lawful basis for our work.

After submitting, you receive a reference number (MK-2026-XXXXXXXX). Follow it from the Track Request page using your registered mobile or email — no account needed. You'll see the status, quotation, and full request history.

None. You pay only for the service you request. Some services show a published price on their page; the rest are quoted formally after we review your request. Our fee is always separate from government fees, which you pay to the authority at actual cost.

Our team reviews it and sends you an approved quotation or confirmation of the published price — you approve it before any work begins. Then we execute, and you follow every stage by reference number until the transaction is delivered with its evidence.

Yes — every request goes through a direct form, no account at all. Pick a service, fill in your details, and you get an instant reference number for tracking, approvals, and communication with the team.

Our work is administrative coordination, not a substitute for a licensed advisor. When legal, tax, or accounting advice is needed, we refer you to a licensed advisor and coordinate with them — you don't have to search on your own.

Strict per-company isolation at the database level (your company can never see another's data), granular user permissions, a full audit log of every operation, and compliance with the Personal Data Protection Law.

No. No work begins — and no fee is earned — before your formal approval of the quotation. Missing documents can be completed along the way, but the cost is clear and agreed from the start.

Try the Smart Service Finder: three short questions about your stage, entity type, and needs, and it recommends suitable services. Then request only what fits you — nothing is added automatically.